Octolan Blog
What Does an Optimized 3PL Returns Desk Look Like?
Whether you’re just considering adding returns management to your 3PL service menu or you’ve been handling returns for your customers and it’s getting a bit …
How Much Value Will Octolan’s Intelligent Liquidation Feature Recover from Your Returns?
In our previous post about returns management, we illustrated what an optimized returns desk and process looks like. In an ideal world, all of those ...
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Navigating the Dark Side of Amazon FBA: Returns
It’s a tricky problem for any merchant selling on Amazon: if you’re using fulfilled-by-Amazon (FBA), the retail giant puts its own labels over the UPC ...
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How Offering Returns Means Stickier Customers for Retailers
According to Statista, 87% of consumers in the U.S. look for free returns when they’re shopping online – and Shopify reports that 78% of consumers ...
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Best Practices for Preventing Fraud and Protecting Your 3PL
The 2023 Consumer Returns in the Retail Industry report (created by the National Retail Federation and Appriss Retail) uncovered some disturbing numbers when it comes ...
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The Biggest Benefits of Automating the Returns Process
With proper management, returns can become a significant source of revenue for your 3PL business. But if you’re stuck handling returns with manual processes, it ...
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